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IMChat . IMLocate . Video Ringtones . Screen shots . Download . FAQs . About us |
Corporate
Solution Options:
1. Own server(s) and we install / implement messaging solution. Charges
are, i.e. one-time set up fee, license fee (concurrent users), maintenance
fee (for free upgrades).
2. Rent it - We are Application Service Provider, customers can use our
server via their Internet connection. We will provide clients (desktop
and/or PC). Charges are one-time setup fee and maintenance fee (charging
by a number of concurrent users).
3. ICSS (Interactive Customer Support System) - A package solution for
those who want to have an instant customer service page. Their customers
do not need to install Jabber desktop clients, there is a program which
allows them to chat with customer rep.
Our
corporate messaging solution?
q
IMChat is a text-based messaging solution (known as Instant Messaging
® IM) allowing real-time communication across different platforms,
i.e. PC-to-PC, mobile-to-mobile, or PC-to-mobile.
q
A cross between telephone, SMS, and email
o
Instant like telephone
o
Trace/log like email/sms
q
Much less expensive compared to SMS or MMS as its cost is calculated
by actual data transferred with no 140-character limitation
o
SMS = 3p/message / MMS = 35p/message
o
IMChat ~ 1p/message or less (GPRS approx 1Kbyte/2p)
o
IMLocate ~ 10p/operator location look-up
q
Real-time communication without delay (latency) as in email with a sense
of privacy/availability
o
Increase in productivity as discussion consumed less time and conclusion
reached faster
o
Contacts are aware of your availability for discussion/conversation
Who
can use it?
Anyone who
needs real-time communication among different devices, e.g. PC, mobile,
at a much lower cost
How
do our apps work?
Components
q
ConnectME (Wireless client) ® Java MIDP1.0
o
Java MIDP application running on Nokia Series60 and MIDP standard
q
ConnectOR (Gateway) ® J2EE
o
Gives you the flexibility of with or without having to establish own
server
o
Traffic/communication optimization (mobile side)
q
ConnectIT (Server) * - Jabber technology
o
For maximum security and personalization of system
o
Feature extensibility and control
q
ConnectUS (Desktop client) * - to be developed with J2SE
o
Application running on desktop for fixed line Internet desktop extension
o
Compatible with Linux/Unix/Windows
Configuration
Features
q
Log-on/off
o
Manual/Auto
q
Send/Receive Message
o
Notification (Receipt)
o
History
o
Send/Receive message from unknown (not in contact list)
o
Auto Retry sending, save text in editor for later attempts
o
Online/offline message receipt
q
Send/Receive Presence
o
GUI (emoticon)
q
Contact Management
o
Subscribe (add)
o
Unsubscribe (delete)
q
Settings
o
Alerts
o
Transport to (MSN, ICQ)
q
Message Broadcast (mobile only)
o
Same message to selected contacts
q
Block/Unblock User
q
VCARD
q
Template/History Message (mobile only)
o
Edit and save favorite messages for later use
o
Recall history message for sending
q
Delivery
o
Over-the-air installation or File Download
Benefits
q
Increased productivity
o
Employees can instantly identify who is online and exchange information
in order to get answers, share ideas and work on projects.
o
They can connect across departments, companies, networks and geographies.
o
And because they can connect and communicate in real-time, they can get
answers to their questions - faster. The result: your employees are more
productive. Projects move forward faster, decisions get made quicker,
more work gets done in less time.
q
Cost saving
o
And while employees are being more productive they are also reducing
phone and network costs (different geographic locations).
q
Secured Messaging System
o
IMChat is using Jabber technology ® SASL,TLS built-in.
o
Thus, messages are encrypted and can only be decrypted by intended recipients.
q
Intra/Extra collaboration
tool
o
Perfect internal and external collaboration tool.
o
Privacy can be set to notify contacts of your availability, I.e. do not
disturb, free to discuss.
o
Group discussion to reach decision or agreement.
o
File transfer.
o
Maximum efficiency (real-time) communication.
o
Message History/Management.
q
CRM
o
Customer support/service (Message Center).
o
Messages or information can be delivered to customers at very small costs
compared to multiple calls to mobiles or fixed line telephones.
o
Another channel to answer customer questions in real-time.
o
Increase customer satisfaction and loyalty.
Why
Our Corporate Solution?
q
Complete solution ranging from mobile to desktop
q
Built on the MIM Award winning product
o
Samart Innovation Award 2003 ® organized by ICT, Samart, SoftwarePark
o
The Thai version is bundled with every SonyEricsson p800 in Thailand.
q
Customizable
o
Own domain name just like email
o
Close or open system with full control and log management
q
Future expansions/roadmaps to support cooperate use
Design/Technology
Consideration
q
Standard
o
XML/XMPP protocol (IETF)
q
Decentralized
o
Like email, one can have own Jabber server
q
Secure
o
Can isolate own Jabber server from public with SASL, TLS
q
Extensible
o
Can build new features
q
Flexible
o
File sharing, system monitor, etc.
Interactive
Customer Support System (ICSS)
| Key Future development efforts:
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Corporate Solution Pricing
Structure:
IMChat
without mobile phone extension (PC based messaging)
License
(users)
Cost per user (£)
Monthly Charge (£) Set-up
Fee (£)
10
5.0
50
400
30
4.8
144
400
50
4.5
225
400
100
4.0
400
450
200
3.5
700
450
IMChat
with mobile phone extension (Includes PC to mobile communication)
License
Cost per user (£)
Monthly Charge (£) Set-up
Fee (£)
10
6.0
60
600
30
5.8
174
600
50
5.5
275
600
100
5.0
500
650
200
4.5
900
650
Note:
IMChat Corporate Solution supports message sending/receiving, file transfer, Log history,
presence management, etc.
'License (users)' means concurrent users (users on
at the same time).
The 'monthly charge' may vary according to usage (if user numbers drop
in any month, the monthly charge goes down also).
This License is like a "Rent", which means clients can use services
from our server through the Internet. The server setup and application
installation requirements have already been configured and taken care
of by us.
A virtual host configuration allows clients to, though still using our
server resources, have their own domain name, e.g. www.clientsdomain.com
To have the virtual host setup, clients need to provide
us with a domain name, and IP address.
Options:
It is possible to use your own server = Additional £600 for our remote
setup fee.
Rebranding of the application is allowed:
New logo = Additional £300
Full user interface customisation = Additional £2500
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IMChat . IMLocate . Video Ringtones . Screen shots . Download . FAQs . About us |